Spring 2010
(PDF 0.88MB) - The Patient Satisfaction Solution
Fall 2009
(PDF 0.87MB) - Championing Education
Summer 2009
(PDF 1.25MB) - The Dawn of the ECI PSO
Spring 2009
(PDF 1.17MB) - Reclaiming the Familiar
Winter 2009
(PDF 0.73MB) - The Transformation
Summer 2008
(PDF 1.78MB) - The Task of a Leader
Spring 2008
(PDF 2.32MB) - Transformation, Courage, and Perseverance
Winter 2008
(PDF 2.19MB) - Our New Hospitalist Division
Fall 2007
(PDF 1.20MB) - The Opportunity to Lead
Summer 2007
(PDF 5.13MB) - Opening Address to the 2007 ECI Annual Meeting
Spring 2007
(PDF 2.19MB) - Expect a Handshake, and Get One
Winter 2007
(PDF 4.09MB) - The Changing of the Guard
Fall 2006
(PDF 1.53MB) - The Maturing of Emergency Medicine
Summer 2006
(PDF 4.34MB) - ED Facility Coding by Apollo: Consistent, Rational, Compliant
Winter 2006
(PDF 0.41MB) - From New Orleans to Houston: The New City of Brotherly Love
Fall 2005
(PDF 0.60MB) - The Accountable ED Physician
Summer 2005
(PDF 0.65MB) - It's not the "Standard of Care," It's the "Standard of Caring" That Counts
Spring 2005
(PDF 1.95MB) - For My Fellow Physicians: The Word Is "Perfect!"
Winter 2005
(PDF 0.60MB) - Sharing Ideas to Improve the ED: the Private Physician Referral Center
Fall 2004
(PDF 0.65MB) - ECI Annual Meeting Brings Hospital/ED Leaders to Traverse City
Summer 2004
(PDF 2.35MB) - Health Care Finance Conundrums
Spring 2004
(PDF 0.28MB) - "It's Part of the Deal"
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