Frequently Asked Questions

Why is ECI the partner of choice for your emergency department or clinic? Find answers to your commonly asked questions below or contact us for assistance with your specific needs.

Why choose Emergency Consultants, Inc. (ECI) over other emergency department staffing and management groups?

Describe ECI's range of services.

Describe your ownership/management structure.

What is the business model used by ECI to provide emergency physician staffing at partner hospitals?

Does ECI have a performance-based compensation system for physicians?

Does the hospital have any control over the hiring of physicians?

What process does ECI use to select and screen physicians?

How is the staffing model determined?

What is ECI's goal in finalizing the monthly ED physician schedule?

How does ECI handle scheduling emergencies?

What schedules do physicians normally work?

Specify what percentage of the Medical Director's time will be devoted to administrative responsibilities.

How will the Medical Director interact with the Medical Staff?

Does ECI require the Medical Director and affiliated physicians to live in the community served?

Does ECI provide leadership training for Medical Directors?

What is ECI's process regarding follow-up with patient care complaints?

Describe ECI's Quality Management Program and evaluation of physicians' clinical performance.

Does ECI promote the use of evidence-based clinical protocols?

Describe ECI's preferred method of clinical documentation?

Describe available expertise in billing and reimbursement

Does ECI agree to participate in all insurance and managed care programs in which the hospital participates?

Who is your malpractice insurance carrier?

Describe ECI's philosophy of customer service.

Does ECI provide continuing medical education for affiliated physicians?

Describe any benchmarking information that ECI collects.

Does ECI perform operational assessments at partner hospitals?

Explain ECI's philosophy regarding the role of physician extenders in the Emergency Department.

How will ECI work with the Hospital staff to ensure a smooth transition?